Colouro app Support

Having troubles or questions? This is the right place for you.

Frequently asked questions

I am having troubles connecting to instant preview.

In preview dialog tap on Troubleshoot button to get step-by-step guide to troubleshoot connection to instant preview. For more information see troubleshooting section in user guide.

What are color rules?

Color rule make sure that your colors are constrained in a specific way. See color rules section in user guide.

How can I use Colouro in my work-flow?

At the moment we support JavaScript. See SDK for JavaScript docs site for more information.

What is a limitation of free version?

The free version of Colouro app is limited in only single way. The instant preview feature works only for limited number of updates. To get unlimited instant preview you have to purchase pro-version in-app purchase.

How can I restore already purchased pro-version?

If you have already purchased the pro-version unlock, you can restore this purchase at any time (like when you get new handset or reinstalled the app). Just follow these steps:

1. In iOS Settings app navigate to iTunes & App Store section.
2. Make sure you are signed in with same Apple ID as you made the purchase.
3. Open Colouro app.
4. Tap on Cog wheel icon in bottom toolbar to open Settings menu.
5. Tap on Purachase or restore button
6. Choose Restore purchase button to finish the purchase restore of pro-version unlock.

Contact us

Still having troubles or just an idea you'd like to tell us? Feel free to reach us at email support@pilsfulab.com.